Privacy Policy

Last updated: September 14, 2026

Arhum ISP

At Arhum ISP, your privacy matters. We're committed to protecting your personal information and being clear about how we handle it. This policy explains what we collect, how we use it, and the steps we take to keep it safe when you interact with our website and services.

1. Information We Collect

We may collect personal information such as:

• Name, address, phone number, and email address
• Payment information (credit card or bank account details)
• Service usage data (for example, connection details, device information, and general browsing activity related to our services)
• Customer support interactions (calls, chats, emails, and related notes)

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process orders, subscriptions, and payments
• Communicate with you about your account, outages, or service-related updates
• Personalize your experience and send promotional materials only if you've opted in
• Respond to inquiries, troubleshoot issues, and deliver effective customer support

3. Data Security

We use industry-standard safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to sensitive data. While no security method is perfect, we work continuously to keep your information safe.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it only:

• With trusted service providers or partners who help deliver our services (under strict confidentiality and data-protection obligations)
• As required by law, regulation, or legal process
• As part of a business transfer, such as a merger, acquisition, or asset sale
• SMS consent is not shared with third parties

5. Cookies and Tracking

We may use cookies and similar technologies to enhance your browsing experience, understand site performance, and improve our services. You can control cookies through your browser settings. If you disable cookies, some features of our website may not function as intended.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information (subject to applicable law)
• Opt out of promotional emails or other marketing communications at any time
• Request a copy of the personal data we hold about you

7. Changes to This Privacy Policy

We may update this policy from time to time. When we make changes, we'll post the updated version here and note the revised date at the bottom. If you continue to use our services after an update, that means you accept the changes.

Let's talk about how we can improve your connectivity.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, reach out to our team: